Thursday, July 2, 2009

Nestle Toll House Refrigerated Cookie Dough Recall

NESTLÉ® TOLL HOUSE®
Refrigerated Cookie Dough Voluntary Recall

I received this letter today, via e-mail and thought I would pass it along.


We want to keep you informed of the latest information regarding the situation with NESTLÉ® TOLL HOUSE® Refrigerated Cookie Dough. Nestlé continues to work closely and in full cooperation with the Food and Drug Administration (FDA) on its ongoing investigation. Unfortunately, on Monday, June 29, Nestlé was informed by the FDA that it confirmed evidence of E. coli 0157:H7 in a sample of our refrigerated cookie dough (for more details please see our press release on www.VeryBestBaking.com). We are very concerned about those who have become ill from E. coli, and deeply regret that this has occurred.

Nestlé was first made aware of the FDA and Centers for Disease Control (CDC) investigation late Wednesday, June 17. Less than 24 hours later, we made the decision to voluntarily withdraw all of our retail NESTLÉ® TOLL HOUSE® Refrigerated Cookie Dough from the marketplace because the safety of our customers has always been and will continue to be our number one priority. We announced the voluntary recall on Friday morning, June 19.

As we have stated before, you can rest assured that no other NESTLÉ® TOLL HOUSE® products are impacted, including already baked NESTLÉ® TOLL HOUSE® cookies purchased outside the home, all varieties of NESTLÉ® TOLL HOUSE® morsels, chocolate baking bars, or cocoa, and Dreyer's and Edy's ice cream products with NESTLÉ® TOLL HOUSE® cookie dough ingredients.We are asking that if you have any unused NESTLÉ® TOLL HOUSE® refrigerated cookie dough at home that you return it to your local grocer for a refund. I would also like to ask you for your support by helping us spread the word to your friends and family and remind them that raw cookie dough should not be eaten.

Please visit VeryBestBaking.com for regular updates or contact Nestlé Consumer Services with questions at 1-800-559-5025. I will continue to send you updates as we learn more.With much appreciation for your loyalty and continued support,

Paul Bakus
Vice President, Nestlé Baking Division

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